contact us

Feel free to reach out to us at any time. We're here to help with orders, product questions, and any feedback you may have.

Our customer service team is available via email Monday through Friday, 9:00 AM – 5:00 PM SGT (excluding public holidays). We aim to respond to all enquiries within 2 business days.

You can also connect with us on Instagram at @thekonbini.jp for the latest product drops, updates, and announcements.